Communicating the path to net zero using visual metaphor
Offshore infrastructure firm Heerema took an unconventional approach to communicating its net-zero ambition to win buy-in from employees and stakeholders. ...
by Knut Haanaes, James E. Henderson Published 12 April 2021 in Sustainability • 5 min read
Whenever we speak to executives about sustainability, they often express a sense of frustration around the lack of clarity. Many ask for more tangible markers as with those around health and safety, for example.
Their confusion stems from the dual definitions of sustainability; because the topic does have two faces. First, sustainability is about business longevity. Secondly, sustainability is about how companies create combined business strategies that serve people, profit and planet.
When we took a close look at business longevity, our research offered up some interesting lessons on how to ensure long-term success. We investigated 50 global companies that had managed to remain among the 50 most valuable traded companies over a period of 50 years; some had even enjoyed a 100-year horizon.
We found they all managed to achieve a balance between exploration and exploitation. Exploration refers to their ability to look into future trends that they innovated around to maintain their market relevance. Exploitation refers to their precision in maintaining an internal focus on productivity, clarity of direction and discipline.
The most durable companies seemed to be able to be outside–driven even when they were successful. They didn’t become introverted; instead they learned, they developed new capabilities and they quickly sought the next frontier.
Sustainability is also about the ability of firms to find positive trade-offs between economic, environmental and social issues, to balance profit, people and planet. Often, companies do this by taking a long-term perspective on their businesses, for example, by moving on megatrends that are fully predictable. Umicore, for example, reoriented itself from an extraction to a recycling business. DSM moved from mining and chemistry to sustainable life sciences.
Seeing that sustainability is the way to go in business success terms, the real question now is no longer why?, but how?
In a complex world, sustainability needs to be made easy, otherwise it will not gain traction. Here are our six simple recommendations for your business to become more focused on its sustainability agenda by setting clear, measurable targets and then ensuring they are delivered on.
It is not enough to reduce your carbon footprint or manage risks. In today’s world, you must make sure the strategic direction you are moving in is aligned with the ESG and sustainability megatrend. This is a paradigm shift, so it is not going to go away. One example of an aligned sustainability strategy is Danish multinational power company Ørsted, which pivoted from fossil fuels to renewables as a business shaping strategy. In 2016, the company completed its IPO, transforming itself from fossil fuels to a renewable pure player under its new name. In doing so, it guaranteed its potential for longevity.
Promises are not enough. Discussions with financial institutions and investors confirm that they are more interested in what you do rather than what you say you do. So, make sure your sincerity is reflected in credible, measurable actions. A good example of this sort of commitment is the Belgian multinational material technology company Umicore, which not only went from the mining to the recycling of metals and rare earth materials (often called ‘urban mining’) but also cleaned up its former mining sites, as a mark of how serious it was about sustainability.
Just as with everything else you do; the business case is required here, too. Without it, you cannot scale on promising sustainability opportunities. Boston Consulting Group (BCG) found that only 25% of executives reported that their firms had made a clear business case for their sustainability strategies which signifies lost chances. Be inspired by the success of others in the field. For example, IKEA provides a great lesson in how the business case for sustainability has helped drive its success.
Sustainability can easily be made to mean all things to all people, but this should not be the case. As with all other important strategic functions (business development, HR, R&D, marketing, product development), you need to define what is most critical. We have seen how the materiality assessment can unlock improvement – and commitment – in large organizations. Schneider Electric, for example, used one to make huge leaps in terms of its sustainability performance. This led to Schneider becoming the top–ranked company in 2021’s Corporate Knights sustainability ranking. Aided by a systematic assessment of its impacts on external and internal stakeholders, Schneider Electric realized and acted on the assessment’s conclusion that climate action via the decarbonization of its value chain was essential.
Sustainability is today the domain of all key business functions. The chief financial officer (CFO) needs to determine how to best report on ESG and how to respond to investor pressures. The chief marketing officer (CMO) needs to recognize and address new customer demands. The head of operations needs to reduce waste, create circular solutions and be lean in terms of carbon footprint. The chief human resources officer (CHRO) needs to address the how to offer support to employees and local societies where the company operates. Every function today should have a stake in sustainability.
The essence of purpose is to succeed through acting for something greater than self–interest. For Swiss multinational food and drink processing conglomerate Nestlé, the concept of ‘shared value’ was the way to connect sustainability to purpose. For Danish global pump manufacturer Grundfos, it is the UN’s Sustainable Development Goals (SDG). By aligning sustainability with your purpose, you not only reveal the positive societal contributions that you are making, but you also realize how easily you could do more.
In the final part of this series, we will take a closer look at how to embed sustainability into your organization.
Lundin Chair Professor of Sustainability at IMD
Knut Haanaes is a former Dean of the Global Leadership Institute at the World Economic Forum. He was previously a Senior Partner at the Boston Consulting Group and founded their first sustainability practice. At IMD he teaches in many of the key programs, including the MBA, and is Co-Director of the Leading Sustainable Business Transformation program (LSBT) and the Driving Sustainability from the Boardroom (DSB) program. His research interests are related to strategy, digital transformation, and sustainability.
Professor of Strategic Management at IMD
James E. Henderson is Professor of Strategic Management at IMD, Program Co-Director of the Leading Sustainable Business Transformation program, and Program Director of the Strategic Partnership course. He helps companies achieve and sustain their competitive advantage either at a business unit, corporate, or global level through directing custom specific executive programs, facilitating strategy workshops, or teaching MBAs and executives.
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