Crisis Management

Lead through the challenges of disruptive events

If the global COVID-19 pandemic has taught us anything, it is that none of us can predict what lies ahead. What we can foresee, however, is that as a business leader and executive, you will likely face other crises in the future. What are the lessons you can learn from previous crises? How do you prepare for a better response to future critical events?

This program equips you with applicable insights and practical skills for navigating critical moments – before, during, and after a crisis strikes. You will go through a hands-on learning journey, grounded in disruption response theory and psychology. You will learn how to better understand and address your own cognitive biases, communicate effectively in turbulent times, restore trust with key stakeholders, draw meaningful conclusions from previous disruptive events, and prepare for potential future setbacks.

Throughout the program, you will analyze crises of various origins and industries, and will prepare your own crisis response plan to help your organization cope in times of uncertainty and bounce back stronger in a post-crisis next normal.